Grow Your Business Using Social Media
- You’ve setup a Facebook or Twitter page because your competitors have but you don’t know what to post and how to get new fans.
- You’re an established business, you’ve got a small fan base but you struggle to commit resource to keeping it up to date. Your fans don’t engage that much so you want help, strategy, and ideas to make social work for your company.
- You’re a big brand, you’ve got a massive fan base and they engage well but you want to get everyone talking about you. You’ve seen other big brands have big viral success and you want to know how.
- We’re the best social media marketing agency & group of experts who understand the fine details of each social platform including Facebook, Twitter, Pinterest, Instagram, LinkedIn and Vine.
- Most importantly, while we help you talk to your fans in the form of social posts, we like to talk to you regularly either in person or on the phone to have a real conversation with you about how the business is doing, how you are, and how we can use social to help you achieve your business objectives.
If there’s one thing we love doing more than anything else it’s coming up with ideas! From simple creative such as how to word your day to day posts, to the huge campaigns that create a buzz around the internet about your brand, we’ll come to you with well-explained ideas stating the concept, rationale and how to execute it in the best way.
Web & Design
Social media campaigns often have the need for graphic design and we have an in-house team who love to create engaging content for social media. It could be a post to show off your latest product, an inspiring quote that looks really cool, or a Facebook tab to run your latest competition from. Our designers are experts at keeping it bang on brand! when it’s necessary or totally fresh when you want to give them some creative freedom. For bigger campaigns, you might want a dedicated page on your website, or even a whole website. Our web team can develop whatever you want, seamlessly with your existing website or branding, while keeping usability and social engagement in mind.
Want to know what people are really saying about your business? Social monitoring gives you insight into what people are saying about you, your competitors, your arch enemies, and even topics relating to your industry. We can show you the real conversations people are having, not just on social media, but on blogs, forums, news sites and more. Based on what we find we can tell you how much buzz there is about you, whether it’s good or bad and how to learn from it.
Social Influencer Research & Outreach
You may have an amazing product and when you tell your fans about it, they love it. But what about finding new fans to tell about it? Getting in touch with powerful people on social is how you spread the word to the wider audience. We identify who they are and shout from the rooftops about how amazing you are! We build relationships with them and get them on your side so when you have something to say, they immediately tell their fans about it.
We fully understand that not every business can commit the resource internally to have someone just to post on social media which is why we offer a community management service. We take the time to learn about your business so we understand your world, the good, the bad and the ugly. We help you create a tone of voice which is suitable for your business, yet still, maintains the social conversation. From creating the day to day posts to dealing with complaints in a professional way, we’ve got it covered.
Analytics & Reporting
Reports are often boring to read! We know what it can be like, pages and pages of waffle. We keep it really simple by giving you what really matters in a fun and consumable way. We also go the extra mile, not just telling you how you’ve performed but keeping you up to date on industry news and other cool social campaigns happening around the world.
Our Social Process
- Learning – We chat with you about your business until we know what we are promoting via social media
- Ambitions –Understand what you want to achieve and outline social KPIs
- Ideas –When it comes to social, there is no limits on ideas, it could range from simple post ideas to the nationwide competition to a viral video to be watched by millions!
- Planning – We put together a detailed plan of how we believe you can achieve your social goals
- Action – After everyone is happy with the social plan we help you implement it
- Support – Social never stops so we are available to you 24/7 for any queries you may have
- Feedback – We give you our honest thoughts on our work be it attributing a huge success or piecing back the puzzle of a campaign that didn’t go to plan
- Reporting – We deliver monthly reports offering profile performance analysis, social monitoring, post link performance and insights on how to optimise your social media effort.We believe that every word counts! Everything you post, whether it a simple text post or video content, once it’s posted, it’s in the ether and you want your fans to find it as engaging as possible.